Description
POS Librarian
HH Global
LOCATION
Mumbai
Description
- The purpose of the POS Library Executive job is to manage, maintain and be the expert for the company's Global POS Asset Library. The Executive will be responsible for ensuring the structure, integrity, and effectiveness of the library and making sure the assets are readily available and easily accessible. They will also provide support to users of the library, such as providing training and ad-hoc support. The Executive will need to have a positive outlook, be a self-starter, and be comfortable dealing with ambiguity. They will also need to be comfortable working with a variety of systems, including those which are bespoke, ‘off the shelf’, and at the ‘cutting edge’. The Executive will be the custodian of the library, ensuring that assets are accurate, up-to-date, and compliant. Overall, the Executive will play a pivotal role in the success of the library and its users.
- Key Responsibilities:
- • Be the advocate for the POS library;
- • Provide ad-hoc support to users and come up with effective solutions;
- • Manage the POS library, cataloguing in a clear concise manner, keeping the business objectives in mind at all times;
- • Manage the upload of assets to the Library, ensuring the assets are accurately recorded and stored in the appropriate area of the library;
- • Manage the user database, ensuring strict compliance to our ISR requirements
- • Provide training, coaching and assistant to users of varied IT numeracy;
- • Act as a troubleshoot and maintain the Library error log;
- • Liaise with our end users, making them aware when the content is in place and help them access and manage their content;
- • Deliver monthly Management Information reports both the local and global teams;
- • Document, update and manage the user guides and other key system documentation;
- • Ensure the integrity of the system at all times.
Knowledge, Skills + Experience:
- • An excellent communicator, including business English;
- • Organised and methodical in your approach;
- • IT literate, comfortable using a variety of systems;
- • Able to work to tight deadlines, in often changing environments;
- • Numerate and able to assimilate data and produce meaningful information;
- • Fun, positive and ready to join us on our exciting journey!